Summer Infant Baby's Quiet Sounds Color Handheld Video Monitor Most helpful customer reviews.
Good product, EXCELLENT customer service, September 21, 2004 By J. O'Neill "computer user" (Bellevue, NE USA)
"July 04 I entered into the purchase of this product with some reservations. My house has a wireless network and several cordless phones (both 900Mhz and 2.4Ghz). Overall I am very HAPPY with this product. Obviously, the reception does not approach DVD quality but it does what I need. I can hear and see my daughter from anywhere in my house. The best part is the mobility of the receiver. I can clip it on my belt and travel anywhere in my house and into my yard about 150 feet. The picture is similar to a TV that only uses the old rabbit ear antenna so it will not be good for recording. I have traveled with my daughter and set up this camera in a relatives house also got a good picture.
Pros - acceptable picture excellent sound PORTABILITY
Cons - acceptable picture price
Update (Jan 07), Our monitor is now two years old and has worked flawlessly. It has survived several drops and falls. We still get good reception even in our "electronically cluttered" home. We have two wireless networks and six cordless phones operating. Recently we needed a second camera to put in our newest son's room. I ordered one online and it did not work. I called Summer Infant Inc. customer service and they immediately shipped me a replacement camera. That camera also didn't work. After some investigation with the extremely helpful customer service rep, we discovered I has an older model system (2100) and it was on a slightly different frequency than the new ones (2100a). I resigned myself to buying a new system, but Summer Infant Inc offered to upgrade my old camera and monitor so it would work with the new camera that I already had purchased. They accomplished this free of charge, even though they were under no obligation to do so.
In my opinion Summer Infant Inc has excellent customer service. If I could, I would upgrade their rating to 5 stars."
Best of the Video Monitors I've tried, September 25, 2005 By Expecting in April (Orinda, CA)
"I definitely wanted a video monitor, because my bedroom is upstairs and the baby is downstairs. Having a video monitor is great because you can check if the baby's awake or just squawking in his sleep before you go all the way in there. I've tried three: this one, the Mobi Cam, and the new Safety First version. Both the other two got constant static that caused the picture to flicker and a clicking sound to come through on the audio. This one is USUALLY static free, accept for a periodic BLARE, usually in the middle of the night. It's pretty frustating, but I've now found a low enough volume level whereby the static won't scare me out of bed when it hits but I can still hear if my son cries.
As for the other features, the "color" is pretty poor, but the night vision works fairly well. It's very nice that it's portable, and that you don't HAVE to mount the camera--you can place it on a flat surface and angle it to see. I also like that when it's unplugged, the video shuts off after a couple minutes so it doesn't drain your battery. Then you can pop it back on (or off) with the touch of a big button on top. When it's plugged in, the video will stay on all night, but I feel like it starts to get warm when I leave the picture on too long. I generally shut it off until he makes noise, then I turn on the picture to see what's going on down there.
Since I've tried THREE video monitors, and this worked the best in my house, I thought I'd pass the research along."
Most Recent Customer Reviews
Excellent unit!, February 26, 2009 By E. Wong (Long Island, NY)
"I bought this over a year ago, when my daughter was born. Worked great right out of the box. Monitor is portable while reception and picture quality is excellent. Much better than previous models that I bought for my older children."
product : Summer infant monitor
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